top of page

38 years of


Are behind us.

Learn about Founders View

Why GoodPhone?

GoodPhone is a cloud-based software that allows users to easily deploy a business-class phone system without installation and maintenance allowing businesses to have all the qualities of a corporate phone in a affordable, reliable, and mobile friendly way. 

The Founders View

Eric Brackett, CEO and Founder of GoodPhone. 

38 years ago, Eric was a Senior law student at Chicago Kent College. Like any other young college student, Eric tried to find a way to make a living and support his career expenses. At that time the telecom industry was dominated by multinationals, known for their corrupt nature and unfairness against American citizens. Phone companies offered no benefits to their consumers besides paying extremely high phone bills and promoting the counter-evolutionary systems that continued to perpetuate the regression of the telecom industry. 

 Once Eric realized the abuse and the lack of progress that monopolistic enterprises were causing to the telecom industry, he decided to do something about it. He first started offering his services in the year 1985 with the goal of giving clients the foremost level of tech quality that can be delivered for the customer’s budget. Truth to his word Eric’s clients started seeing an 80% reduction on corporate phone bills. Thanks to Eric’s values like being fair to all clients seeking constant evolution, integrity, loyalty, and giving clients the foremost level of tech quality that can be delivered for the customer’s budget 38 years and many satisfied clients later, GoodPhone has become the evolutionary force that drives business thousands of businesses communication forward.

women phone compressed.jpg


We are in Business to:

•Deliver on our Clients expectations resulting in long term relationships

•Partner with technology solutions developers that can help us increase value, service levels, and innovation for clients

•To be an employer of choice and provide our team members with opportunities to grow and develop

•To continue to be a long-lasting and financially sound enterprise

•To be a positive influence in the communities where we operate

Office compressed.jpg


Provide our Clients with Communication, IT, and Security Services that supply the foremost level of technical quality and operational reliability that can be delivered for the client’s budget.

Office compressed.jpg
Image by Hannah Busing


We are guided by the following values:

Quality is the foundation of our products and services

•Uncompromising commitment to our Clients and our Team

Adaptability is one of our hallmarks

Loyalty is our foundation

Integrity is how we behave

Teamwork is how we accomplish our goals

Yes! we can; has always been our approach to solving problems

Key Features

Are you looking to venture into the VoIP world or are you simply looking to upgrade your current VoIP solution? GoodPhone is what you need if you are looking for a reliable, low-cost, and secure cloud based business phone system. 



Work from your office, home, or on the go, with no limitations. 



Your calls are encrypted to safeguard day to day business communications. 


24/7 Support 

A US-based team of experts is available to you 24/7 in case of any inconveniences. 


Easy to use

It's user friendly interface allows everyone to be a part of GoodPhone 

png same color.png

Fixed costs

Our price stays the same, always. 


Video Conferencing

Use your laptop, tablet, or phone, to access your network and enjoy sync in status across all your devices. 

Testimonials (Waiting for marcel)

Jonathan Huff

BTI consistently provides us with numerous IT professional services from IP phone systems to surveillance. Their technical knowledge consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always goes over and above to make sure all our issues are solved. I highly recommend BTI.

The Moody Church

BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. I would highly recommend and be happy to talk with anyone who has
questions and would like more feedback on their exceptional service.

Dave Trouje

The entire team at BTI, that I had the pleasure of working with, exceeded my
expectations. They took my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!

Rebecca Gadomski

Edgewood Clinical

Alpha Structural Inc. 

logo gph_edited.png

Ready to learn more?

We'd love to hear from you.

If you would like us to reach out with additional information, then click on the additional information button and we will reach out to you shortly about our Good Phone solution.




bottom of page